Video Saving Canceled

Problem: Samsung Galaxy Video Highlights won’t save with message “Video saving canceled.”

Short Fix: Change the name of the associated calendar event to include only valid characters for file naming.

Better Fix: Change the name of the associated calendar event to adhere to recommended best practice.

I recently upgraded to a Sprint-edition Samsung Galaxy Note 5 which incorporates “Video Highlights” as a part of the Samsung photo suite. What it will do is automatically and somewhat intelligently group gallery images and video according to various criteria, build a slide show with a music soundtrack, and then notify you via top-of-screen icon that’s it’s very proud of what it’s done. While viewing the slide show, one of the menu options is to save the thing as a movie (.mp4), appropriate for posting to YouTube, playback on any of a large number of devices, or even conversion to DVD/Blu-Ray format.

I discovered all of this accidentally when I recently attended the Kraftwerk show here in Kansas City; though initially annoyed, I came to be pleasantly surprised the following day when the phone alerted me to the fact that it had associated my calendar entry with the images I had taken at the show. Essentially, it had grouped all of my event pictures according to the calendar timeframe and it had even named the event correctly according to the calendar entry: “Jeff/Joie/Mags: Kraftwerk”.

Excited to post it to my media center so that I could show it to my wife on the TV, I tried to save it – only to immediately be greeted with the message, “Video saving canceled.” No errors, no other feedback. Nothing. Nada.

Google searches returned nothing.

Frustrated, I finally put on my administrator hat and very quickly came to solution: Change the calendar event to include only valid characters for file naming. ┬áIn my case, the slashes and colon were problematic; changing “Jeff/Joie/Mags: Kraftwerk” to just “Kraftwerk” solved the problem.